When your computer breaks you have three options. You can try to weed through all the technical jargon on the tech forums, you can sit on the phone for an hour with tech support while they try to figure out if they can help, or you can call in a professional to diagnose and fix your problem on site. Only the best PC repair in Marietta will give you peace of mind when it comes to your personal or business computer and get you back online quickly. Here are few tips from Power PC to help you find the right computer repair experts in your area.
READ THE REVIEWS
In your search for local computer experts, check out reviews on sites like Google, Yelp, or the Better Business Bureau. This will give you a good idea about companies in your area. Ask family, friends, co-workers, and other professionals about services they have used. Word-of-mouth is one of the best sources of information and first-hand accounts of reputable local services.
It is usually easier to have a technician come to your home or office to diagnose computer problems. That saves you from having to pack all of your hardware up, haul it across town, and hook it back up when the job is done. While some techs charge extra for this service, it is very convenient and easier for people with busy schedules.
COST OF SERVICES
Always comparison shop and get estimates from several companies as you narrow down your list of candidates. Be wary of companies that ask for money up front or who charge by the hour. Most computer repair companies today charge according to the type of job and these rates are usually fixed. If they have to order parts, these figures should also be included in any estimate.
Many reputable repair companies have a “No fix, no fee” policy. That means that if they can’t fix your problem they won’t charge you for any services. An honest technician will be straightforward and tell you that it would be more economical to buy a new computer than to fix your old one, for example. Before any repairs are done, ask your technician if they offer any warranties on parts and labor.
Your friend’s nephew may be good with computers, but if he accidentally fries your hard drive, does he have insurance to cover the damages? Probably not. Liability insurance for a business like a computer repair company ensures that if the technician makes a mistake, you aren’t in the red for replacement parts. Also, check to make sure your PC repair company is properly licensed and that those licenses are up to date. You can verify a business license number by calling your local licensing authority. Ask for educational credentials as well to make sure they are qualified to work on your computer