Delivery Information
SHIPPING
AND DELIVERY
PLEASE
NOTE THAT WE ARE ONLY ALLOWED TO SHIP TO THE REGISTERED PAYPAL ADDRESS. WE
CANNOT DELIVER TO AN ALTERNATIVE ADDRESS.
We
will post all items using a fully tracked and insured service on a 48-hour
delivery service (you can check the cost before you buy when you put the item
in your basket). If you would like 24 hr delivery, please check out the postage
section to add £1.99 to your basket.
Postage
is to the UK mainland only.
We
are also unable to deliver to the following postcodes: PH19-44, PH48-50, IV,
KW, PA20-88, ZE, KA27-28, and HS.
We
will post the item within 1 working day, for example, if you buy on a Friday,
Saturday or Sunday, we will post on Monday (unless it is a bank holiday and
then it will be Tuesday). If an item is ordered before 1 pm we aim to send it out
the same day. However, we have a working showroom and workshop and so cannot
always guarantee that. We do guarantee that we will post within 24 hours of
receiving the order UNLESS it is ordered on a Friday afternoon, over a weekend, or on a Bank Holiday
All
items are also available for viewing /collection/payment from our shop in
Bolton. If paying with PayPal the item must be delivered to the address on the PayPal
payment.
We
advise you to check the packaging when your goods are delivered. If there are
signs of damage to the box - mark this on the delivery note and cross out any
phrase that says the goods were received in good condition. If you sign for the
goods and fail to cross out any statement saying you received the goods
"In Good Condition" you will be liable for the damage. However unfair
it may sound this is imposed by our courier in case of a claim. You are
encouraged to open the goods in front of the delivery driver and check the
status of the goods before signing.
*48hr/24hr
delivery does not include weekends or public holidays
You
are also able to collect from our store in Bolton. Our opening hours are
Monday-Friday 9.30am - 5.30pm; Closed on Saturday and Sunday.
If
your item does not give you the option to exclude carriage, please send us a
message and we will refund the carriage as soon as we have confirmed with you
that you are planning to collect.
Please
ring or email us if you need further information
support@computer-repair-bolton.co.uk
or +44 (0)1204 773280
WARRANTY
CLAIMS
All
our warranties are RTB (Return To Base ie bring it back to us)
In
the unlikely event of a problem within your warranty period, please contact us
by phone or email as it may be something we can resolve over the phone. If it must
come back to base you will need to return the item to us at your expense.
We
have a quick turnaround policy and any warranty claims are dealt with as a
matter of urgency. We will keep you informed throughout the process and once
the warranty claim is dealt with, we will return the item to you at our
expense.
PLEASE
NOTE. IF YOU DO NEED TO RETURN ANYTHING TO US UNDER A WARRANTY CLAIM, PLEASE
ENSURE THE ITEM IS PROPERLY PACKED, PREFERABLY IN THE ORIGINAL PACKAGING. ANY
DAMAGE CAUSED BY INADEQUATE PACKING AND/OR INADEQUATE SHIPPING INSURANCE WILL
NOT BE ACCEPTED AS A WARRANTY CLAIM.
REPAIRS/UPGRADES
We
also, accept repairs and upgrades outside of warranty and for PCs/Laptops not
supplied by ourselves. Please call or email the store for more details and/or
quotes You will find us speedy, efficient and reasonably priced