Last updated: July 2026.
Computer Repair Bolton (“we”, “us”), 30 Church Road, Bolton, BL1 6HE, is the data controller for the personal information described in this policy.
What we collect
- Name, email address and phone number when you book a repair, place an order, or contact us
- Delivery or collection details for orders placed through the shop
- Device information you give us to diagnose or repair (e.g. make, model, described fault)
- Payment information — handled directly by Stripe and PayPal; we do not store your card details ourselves
- Booking details (service chosen, appointment time) when you use our online booking system
How we use your information
- To carry out a repair or fulfil an order you’ve placed
- To contact you about a booking, order, quote, or warranty
- To process payment, via Stripe and PayPal
- To meet our legal obligations, e.g. accounting and consumer protection records
- To send you a receipt or confirmation email
We don’t use your information for marketing emails unless you’ve specifically asked us to, and we never sell your data to third parties.
Who we share it with
- Stripe and PayPal, to process payments securely
- Our hardware supplier, where a new component is being shipped directly to you rather than from our shop — only the details needed to deliver your order (name and delivery address)
- Our booking system provider, to manage appointment scheduling
- HMRC or other authorities, where we’re legally required to
Reviews
Our homepage displays Google reviews via a third-party widget (Trustindex). This pulls publicly available reviews from Google Business Profile and doesn’t collect any personal data from visitors to our site.
Cookies
Our site uses essential cookies needed for the shop and booking system to function (e.g. keeping items in your basket). We don’t use tracking or advertising cookies.
How long we keep your data
We keep order and repair records for as long as needed to meet warranty obligations and UK tax/accounting requirements (normally 6 years), after which they’re deleted.
Your rights
Under UK GDPR, you have the right to access the personal data we hold about you, ask us to correct it, ask us to delete it, or object to how it’s used. To exercise any of these rights, contact us at support@computer-repair-bolton.co.uk.
If you’re unhappy with how we’ve handled your data, you also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
Contact us
Computer Repair Bolton, 30 Church Road, Bolton, BL1 6HE. Phone: 07538 513916. Email: support@computer-repair-bolton.co.uk.